1. About A&O Homestays

This website is operated by:

A&O Homestays Limited

Company registration number: 09814821

Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF

Email: aohomestays@gmail.com

A&O Homestays provides homestay accommodation and educational travel support across Essex and Northamptonshire.

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2. About these Terms

These Terms apply to the use of our website, including browsing our pages, submitting enquiries and using online forms.

These Terms do not constitute the booking terms for a homestay placement, programme or other service.

Separate terms, conditions and arrangements may apply to:

Student homestay placements

School and group bookings

Educational programmes

Agent bookings

Host family arrangements

Transfers and other additional services

Where applicable, relevant booking or contractual terms will be provided separately as part of the booking, proposal or placement process.

Submitting an enquiry or application through this website does not, by itself, create a contract or guarantee that a placement, programme or host family application will be accepted.

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3. Using our website

You may use this website for lawful purposes and to obtain information about A&O Homestays and our services.

You must not:

Use the website for any unlawful or fraudulent purpose

Submit information that you know to be false, misleading or inaccurate

Impersonate another person or organisation

Attempt to gain unauthorised access to the website, its systems or information

Introduce viruses, malicious code or other harmful technology

Attempt to interfere with the proper operation or security of the website

Use automated systems to extract or reproduce website content without our permission

Upload inappropriate, unlawful or malicious material through our forms

We reserve the right to restrict or prevent access to the website where we reasonably believe it is being misused.

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4. Enquiries and applications

Our website allows prospective students, parents, schools, agents, organisations and host families to contact us and submit information.

Submitting an enquiry does not guarantee availability or constitute a confirmed booking.

Similarly, submitting a host family application does not guarantee that you will be approved as an A&O Homestays host or offered placements.

Host applications may be subject to further assessment, checks, references, documentation, safeguarding requirements and other suitability criteria.

We reserve the right to accept or decline applications or enquiries where appropriate.

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5. Programmes, placements and availability

Information about programmes, locations, placements and services displayed on our website is provided for general information.

All services are subject to availability and may depend on factors including:

Host family availability

Student requirements

Programme dates

Group size

Location

Safeguarding considerations

Transport arrangements

School or agent requirements

Other operational circumstances

We may change, suspend or withdraw a programme, location or service where reasonably necessary.

Confirmed bookings will be governed by the specific terms provided as part of the relevant booking or contractual arrangement.

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6. Website information

We take reasonable care to ensure that information published on our website is accurate and up to date.

However, website content is provided primarily for general information and should not be treated as a guarantee that a particular service, programme, host family or placement will be available.

We may update, amend or remove website content without notice.

If there is a difference between general information displayed on our website and the terms contained in a confirmed booking or written agreement, the terms of the relevant booking or agreement will take precedence.

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7. Safeguarding

A&O Homestays takes the safety and wellbeing of children and young people seriously.

Host applications and student placements may therefore be subject to appropriate safeguarding procedures, suitability assessments and checks.

We reserve the right to refuse, suspend or terminate involvement in a placement or programme where we reasonably consider this necessary to protect the safety or welfare of a student, host family or another individual.

Further information about our approach to safeguarding is available on the Safeguarding & Trust section of our website.

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8. Intellectual property

Unless otherwise stated, the content of this website, including:

The A&O Homestays name and branding

Logos

Website design

Written content

Graphics

Photographs

Videos

Documents and downloadable materials

is owned by, licensed to or used with permission by A&O Homestays Limited.

You may view and print reasonable extracts from the website for your own personal or internal organisational use.

You must not copy, reproduce, modify, distribute, republish, sell or commercially exploit our website content without our prior written permission, except where permitted by law.

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9. Photographs and third-party content

Some photographs, graphics or other content appearing on our website may be licensed from third parties or used with permission.

Nothing in these Terms gives you permission to reproduce or reuse such material.

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10. Links to other websites

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and information only.

A&O Homestays does not control third-party websites and is not responsible for their availability, security, content, privacy practices or services.

Accessing third-party websites is at your own discretion and may be subject to separate terms and privacy policies.

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11. Website availability

We aim to keep our website available and functioning correctly, but we cannot guarantee that it will always be available, uninterrupted, secure or free from errors.

We may temporarily suspend or restrict access to some or all of the website for maintenance, security, technical or operational reasons.

 

12. Liability

We take reasonable care in operating our website and preparing its content.

However, to the extent permitted by law, A&O Homestays Limited will not be responsible for losses arising solely from reliance on general information published on this website or from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Nothing in these Terms affects any statutory rights that you may have as a consumer.

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13. Privacy and cookies

Our collection and use of personal information through this website is governed by our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

By using forms on our website, you should ensure that the information you provide is accurate and that you are authorised to provide any personal information relating to another individual.

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14. Changes to these Terms

We may amend these Terms from time to time to reflect changes to our website, services, business practices or legal requirements.

The latest version will be published on this website and the Last updated date at the top of this page will be amended accordingly.

Your continued use of the website following an update will be subject to the version of these Terms then in effect.

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15. Governing law and jurisdiction

These Terms and any dispute or claim arising from or relating to your use of this website are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory rights that consumers may have under applicable law.

 

16. Contact us

If you have questions about these Terms or the A&O Homestays website, please contact:

A&O Homestays Limited

Company registration number: 09814821

Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF

Email: aohomestays@gmail.com