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Home  /  Safeguarding & Trust

────  SAFEGUARDING & TRUST

Student welfare comes first, every time

Safeguarding is built into every stage of an A&O placement, from the way we recruit host families to the support available at three in the morning.

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A home away
from home

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────  CHOOSE YOUR PROGRAMME

Five foundations of a safe stay

These standards apply to every host family and every student, whatever the length of stay.

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Rigorous Host Recruitment & Home Inspections

Every family completes a detailed application, provides references and receives an in-person home visit before they are approved.

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✓  Detailed application and references

✓  In-person home inspection

✓  Interview with our team

✓  Approval before any placement

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Enhanced DBS Checks

All adults aged 16 and over living in a host home hold a current Enhanced DBS check, renewed in line with our policy.

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Student Welfare Check-ins

Coordinators check in after the first night and keep in regular contact throughout every stay, with extra care for under-18s.

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Safeguarding Training & Host Code of Conduct

Hosts complete safeguarding training and agree to a written Host Code of Conduct covering supervision, boundaries and communication.

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24/7 Emergency Support Protocol

An emergency line is staffed around the clock during placements, with a clear escalation route to the Safeguarding Team.

────  REPORTING A CONCERN & EMERGENCY PROCEDURE

If something does not feel right, tell us

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Tell someone straight away

Students, parents, hosts, teachers or agents can raise a concern with their local coordinator or the safeguarding team at any time.

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Out of hours, call the emergency line

For anything urgent outside office hours, call our 24/7 emergency line on 07572 626441.​

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We record and assess

The concern is recorded and passed to the Safeguarding Team, who decides on immediate next steps.

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We act and follow up

We take the action needed, which may include moving a student or contacting the relevant authorities, and keep everyone appropriately informed.

SAFEGUARDING TEAM

Mrs Onifade

24/7 EMERGENCY LINE

OFFICE CONTACT

Office hours 9am to 5pm

Our full Safeguarding & Child Protection Policy is available on request. Please contact us to request a copy.

────  CHOOSE YOUR PROGRAMME

Everything A&O offers

Students

✓  A safe, welcoming home

✓  House rules explained on arrival

✓  A named coordinator to talk to

✓  To be listened to and taken seriously

Host families

 ✓  Student details before arrival

✓  Training before the first placement

✓  Support from the local team

✓  A clear route for any concern

Schools & agents

✓  Hosts who have passed our checks

✓  One point of contact for the group

✓  Prompt updates on any incident

✓  Coordination with group leaders

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