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──── SAFEGUARDING & TRUST
Student welfare comes first, every time
Safeguarding is built into every stage of an A&O placement, from the way we recruit host families to the support available at three in the morning.
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A home away
from home

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Five foundations of a safe stay
These standards apply to every host family and every student, whatever the length of stay.
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Rigorous Host Recruitment & Home Inspections
Every family completes a detailed application, provides references and receives an in-person home visit before they are approved.
✓ Detailed application and references
✓ In-person home inspection
✓ Interview with our team
✓ Approval before any placement
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Enhanced DBS Checks
All adults aged 16 and over living in a host home hold a current Enhanced DBS check, renewed in line with our policy.
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Student Welfare Check-ins
Coordinators check in after the first night and keep in regular contact throughout every stay, with extra care for under-18s.
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Safeguarding Training & Host Code of Conduct
Hosts complete safeguarding training and agree to a written Host Code of Conduct covering supervision, boundaries and communication.

24/7 Emergency Support Protocol
An emergency line is staffed around the clock during placements, with a clear escalation route to the Safeguarding Team.
1
Tell someone straight away
Students, parents, hosts, teachers or agents can raise a concern with their local coordinator or the safeguarding team at any time.
2
Out of hours, call the emergency line
For anything urgent outside office hours, call our 24/7 emergency line on 07572 626441.
3
We record and assess
The concern is recorded and passed to the Safeguarding Team, who decides on immediate next steps.
4
We act and follow up
We take the action needed, which may include moving a student or contacting the relevant authorities, and keep everyone appropriately informed.
SAFEGUARDING TEAM
Mrs Onifade
Our full Safeguarding & Child Protection Policy is available on request. Please contact us to request a copy.
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Everything A&O offers
Students
✓ A safe, welcoming home
✓ House rules explained on arrival
✓ A named coordinator to talk to
✓ To be listened to and taken seriously
Host families
✓ Student details before arrival
✓ Training before the first placement
✓ Support from the local team
✓ A clear route for any concern
Schools & agents
✓ Hosts who have passed our checks
✓ One point of contact for the group
✓ Prompt updates on any incident
✓ Coordination with group leaders